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I'm having trouble getting the email sync to work reliably with our Google Workspace account. Sometimes it syncs right away, other times it takes 10-15 minutes for new emails to appear in the inbox. Has anyone else experienced this? Are there specific OAuth scopes I should check or settings in Google Workspace that might be causing delays?
I had the same issue! Make sure you've granted the 'Read, compose, and send emails' permission when you set up OAuth. Also check your Gmail filters - sometimes they can interfere with the sync.
Great question! The sync typically runs every 5 minutes, but there are a few things that can help: 1. Verify all OAuth scopes are granted in Google Workspace 2. Check that your support inbox email isn't caught in spam filters 3. Make sure the Garrio service account has proper access If you're still seeing delays beyond 5-10 minutes, please open a support ticket so we can investigate your specific setup.
Thanks everyone! I checked the OAuth scopes and realized I was missing one. Re-authorized and now it's syncing like clockwork. Appreciate the quick help!
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