GarrioDocs
Install on Shopify

Getting Started

Overview
Setup Hub & Home
Set up Garrio for your store
Choose a Plan
Choose Your Features
Feature Setup Screens
Store Settings & My Settings
Your AI Assistant is Ready

App Home

Overview

Queues

Overview
Email Thread
Escalation Detail

Tasks

Overview
Task Detail

Knowledge

Overview
Setup Guide

Insights

Overview
Customer Satisfaction
Product Reviews
Product Feedback
Feedback Cluster Detail
Revenue Impact
Transcripts
Transcript Detail

Settings

Overview
Account
Profile
Notifications
Referrals

Help

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Docs
/Getting Started
/Store Settings & My Settings

Store Settings and My Settings

Estimated time: 3 minutes

The business-details route renders two real cards, Store Settings and My Settings, instead of the old all-in-one AI personality screen.

Business Details Preview

This mirrors the two cards rendered in the onboarding business-settings route.

Store Settings

Set your brand name, industry, and timezone. These help your AI assistant represent your business accurately.

Your store's name as shown to customers in chat and email conversations.
Apparel & Accessories
Choose the closest match so our AI can reference the right terminology.
America/New York
Used to correctly localize times in customer conversations.
Info1Industry is the only required field on this card. Garrio uses it to choose the right terminology and context.

My Settings

Set up your personal profile. Your name and avatar are visible to your team.

WD
America/New York
Used for your personal notifications and scheduling.
Info2If a staff profile exists, merchants can upload an avatar here during onboarding. Upload issues are non-blocking and can be fixed later in Settings.

Avatar upload issue

Avatar uploads are best-effort during onboarding. If something fails, Garrio lets the merchant continue and update the avatar later in Settings.

Ready to set this up for your store?

Install Garrio on Shopify

What happens after save

If Garrio's onboarding pipeline has already finished, saving these details can take the merchant straight to the final AI assistant review. Otherwise the app returns to Home and keeps showing setup progress until finalization is ready.