GarrioDocs
Install on Shopify

Getting Started

Overview
Setup Hub & Home
Set up Garrio for your store
Choose a Plan
Choose Your Features
Feature Setup Screens
Store Settings & My Settings
Your AI Assistant is Ready

App Home

Overview

Queues

Overview
Email Thread
Escalation Detail

Tasks

Overview
Task Detail

Knowledge

Overview
Setup Guide

Insights

Overview
Customer Satisfaction
Product Reviews
Product Feedback
Feedback Cluster Detail
Revenue Impact
Transcripts
Transcript Detail

Settings

Overview
Account
Profile
Notifications
Referrals

Help

Overview
Support Tickets
Ticket Detail
New Ticket
Community Forum
Community Post
New Post
Docs
/Getting Started
/Choose a Plan

Choose a Plan

Estimated time: 2 minutes

This screen uses Shopify billing. Once Garrio sees an active subscription or free-tier plan, feature selection unlocks.

Plan Selection Preview

The pricing cards below are generated from the same plan definitions used in the app.

Free Plan

$0 /month


  • 100 AI Interactions per month
  • AI managed knowledge base
  • Live analytics for every AI conversation
  • Access to the merchant community forum

Not included

  • Garrio dedicated account manager
  • Garrio agent handled tickets
  • Custom trained AI model

Starter Plan

AttentionRecommended

$10 usage based


  • 200 AI Interactions included
  • $0.10 for each additional AI Interaction beyond the included 200
  • AI managed knowledge base
  • Live analytics for every AI conversation
  • Access to the merchant community forum
  • Priority support response times
  • Adjust usage caps anytime

Not included

  • Garrio dedicated account manager
  • Garrio agent handled tickets
  • Custom trained AI model

Professional Plan

$500 usage based


  • Unlimited AI Interactions
  • Agent + AI managed knowledge base
  • 100 Agent Handled Interactions included
  • $1.00 per additional Agent Handled Interaction, subject to your chosen usage cap
  • Live analytics for every AI conversation
  • Access to the merchant community forum
  • Adjust usage caps anytime
  • Custom Trained AI Model
  • Garrio dedicated account manager
Info1Starter is the recommended plan in the current pricing UI. Free, Starter, and Professional are the visible onboarding options.

Ready to set this up for your store?

Install Garrio on Shopify

What merchants see after approval

After Shopify confirms the subscription, billing is treated as complete and the Next action routes the merchant to Choose Your Features.

If a merchant comes back later with an existing subscription, this route can also show their current plan details and expose actions like Change plan or Update usage cap.

Billing notes

Free remains a free-tier plan. Starter and Professional are usage-based plans billed through Shopify. The same pricing data also powers the subscription settings pages, so the onboarding plan cards and the post-install billing UI stay aligned.