Start here when you are setting Garrio up for the first time. This page covers the current setup flow and what you can do in Garrio once setup is done.
These docs reflect the current preview app. A new install opens in Garrio's setup hub, while an already-live store sends onboarding feature URLs back to Garrio Home and surfaces optional feature cards there instead.
After setup, most day-to-day work happens in Queues for email, reviews, escalations, and social messages.
When a conversation needs more than a reply, Garrio can prepare actions such as Create Order, Update Order, or Cancel Order so you review them before anything changes.
Garrio can sort email by topic so returns, shipping questions, and other common requests are easier to find.
Unanswered questions, suggested edits, follow-up work, and store insights stay in the app instead of being scattered across other tools.
A clean install usually takes about 14 minutes, plus any extra time needed to connect the channels you choose to launch.
On a store that has already completed onboarding, the embedded /app/onboarding/feature/* routes redirect back to Garrio Home instead of rendering setup screens.
The visible home sections are AI assistant, Storefront chat widget, Support inbox, and Operational summary. The public docs should mirror those real labels instead of an old numbered wizard.
For the full product overview after setup, use the documentation home page. That page explains how Garrio uses AI across queues, tasks, knowledge, insights, settings, and help.