The Help nav item opens the embedded Garrio Help hub. The preview below mirrors the current live card layout and copy.
Help is support for you and your team, not support for your customers. Use it when you need the Garrio team, the community, or a direct link into supporting resources.
The three main paths are: open a ticket with Garrio, ask other merchants in the community, or jump to setup guides and docs.
Get help from the Garrio team
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Need help reconnecting the support inbox
Priority: High · Status: In progress
Garrio is waiting on updated inbox authorization before email drafting can resume.
Connect with other merchants and share what is working
6
How other merchants review staged order actions before sending
11 replies · Updated today
Merchants are sharing how they handle create-order and update-order approvals without slowing down the inbox.
Upgrade to a paid plan for priority support — faster response times and dedicated handling on your tickets.
The support hub can show plan-aware messaging. On free plans, Garrio may surface an upgrade card for faster support and priority handling.
Ticket counts and community counts are real summary cards, so this page also works as a quick check on your own open Garrio requests.